United States, 25th Jul 2025 — The New Jersey Department of Corrections has reported a 50% reduction in inmate overdoses following the implementation of Pigeonly Corrections’ mail scanning system. The drop reflects the power of prevention—keeping dangerous synthetic drugs out of correctional facilities before they ever reach the mailroom.
Pigeonly delivers far more than basic scanning. It’s a secure intelligence platform built specifically for corrections. The system analyzes mail content in real time, flags high-risk communication, and provides tools for investigative teams. It’s become the hidden advantage behind some of the safest and most efficient mail operations in the country.
“There’s a big difference between scanning paper and actually securing a facility,” said Keith Bowdle, President of Government Sales at Pigeonly. “We’re not just offering a service—we’re delivering results. That’s why the impact in New Jersey has been so dramatic.”
Fastest, Most Reliable Mail Delivery in the Industry
Labor shortages are a major challenge across the corrections space, and mail processing is one of the most time-consuming, labor-intensive tasks for staff. At Delaware DOC, Pigeonly helped cut mail-related workload by more than 50%, easing the burden on understaffed teams. By replacing slow manual intake with a digital workflow and tracked priority shipments, facilities now get faster, more predictable delivery—and give staff back valuable time.
Why Traditional Scanners Aren’t Enough
Many facilities continue to invest in physical scanning hardware to detect contraband in incoming mail. While these tools can identify potential threats, they don’t stop the mail—or the risk—from entering the facility. That leaves staff responsible for intervening after the fact, exposing them to danger and increasing the operational load.
These machines also require frequent recalibration to adapt to constantly evolving drug formulations. What starts as a high-tech solution often becomes a time-consuming, maintenance-heavy system that depends entirely on staff consistency. Improper use or lack of oversight can result in contraband slipping through. The equipment is expensive, and it doesn’t reduce labor demands. For facilities already facing severe staffing challenges, that tradeoff comes at a high cost.
Pigeonly eliminates those risks altogether. By screening and reproducing mail offsite, it prevents contraband from ever entering the facility in the first place—removing the exposure, reducing the workload, and supporting a safer environment for staff and residents.
Purpose-Built for Correctional Security
- Content-aware scanning automatically flags threats, drug references, gang activity, and self-harm indicators
- Secure mail reproduction ensures contraband never enters the facility
- Tamper-proof legal mail tools authenticate attorney-client mail while preventing abuse
- Live dashboards give investigators a real-time view into communication patterns
A Tool for Prevention and Intelligence
While traditional solutions focus on detection, Pigeonly focuses on prevention. That’s what makes it so effective—not just in stopping drugs, but in supporting broader facility safety goals. Investigative teams rely on it to surface threats early, trace communication trends, and uncover high-risk behavior through previously inaccessible mail content.
What used to be an administrative function—sorting letters—is now a strategic layer of intelligence. And because the mail is reproduced securely and shipped with tracking, incarcerated individuals continue to receive mail reliably, preserving communication with families and legal contacts.
Built for the Realities of Corrections
Pigeonly was designed for real-world correctional operations—where staffing is tight, safety risks are high, and every tool must do more than just function. Its impact has been proven in facilities of all sizes, from large state systems to county jails. It scales fast, integrates easily, and reduces operational strain without compromising delivery speed.
Looking Ahead
More states are now reevaluating how mail enters their facilities as overdose rates and drug smuggling continue to climb. The old model—manually sorting mail and reacting to threats after they arrive—no longer works. Pigeonly’s results in New Jersey and Delaware show what’s possible when corrections adopts smarter infrastructure.
Facilities get the tools they need to protect staff and save lives—without sacrificing the timeliness or dignity of personal mail delivery.
“Speed, accuracy, and intelligence are what make the difference,” Bowdle added. “That’s what we bring to the table—and it’s why our partners are seeing results.”
For more information, visit www.pigeonlycorrections.com
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